FAQ

ORDERS & PAYMENTS

WILL I BE CHARGED SALES TAX?

We are required to collect local and state sales taxes on your total order, and on your shipping charges where appropriate for the following states:

  • Alabama
    Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on customer's behalf to the Alabama Department of Revenue
  • Arizona
  • Arkansas
  • California
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Nebraska
  • New Jersey
  • New York
  • Nevada
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Taxes do not apply to the following

  • Colorado

If tax is not collected on your order, the state of Colorado requires that a Colorado purchaser file a sales and use tax return at the end of the year. This sales and use tax is to report all taxable purchases that were not taxed and to pay the taxes associated with those purchases. The purchase is not exempt from Colorado sales or use tax merely because it is made over the Internet. Colorado home rule jurisdictions must be contacted directly to determine any tax liability under their city sales and use tax ordinances.

How Do I Check My Gift Card Balance?

Click here to check the balance on your Marsh Wear Clothing Gift Card.

How DO I Check My Order Status?

Click here to check your order status.

What Type of Payments Are Accepted?

We accept Visa, MasterCard, Discover, American Express, Paypal, & Apple Pay.


RETURNS

How do I return or exchange an item purchased directly from marshwearclothing.com?

If you are not 100% satisfied with your purchase, we will be happy to accept a return or exchange within 45 days of your original purchase date. Refunds exclude shipping fees

Items must be in new, unused condition, with tags / stickers still attached and in the original packaging you received the item in.

Final Sale items are not eligible for return, refund, exchange or store credit.

Sun Masks - For sanitary reasons all Sun Masks are Final Sale and cannot be returned or exchanged.

Puerto Rico - Returns are subject to international shipping charges. Please contact customercare@marshwearclothing.com

We will cover the cost of sending back your return/exchange by providing you a pre-paid FedEx SmartPost shipping label.

Please click here to begin your return process and follow the instructions provided.

1. Pack your order in original packaging and include packing slip inside.

2. Place the FedEx SmartPost Return label (received from the return process here) on the outside of your package and be sure to cover up original shipping labels, if any.

3. Place your package in your mailbox or drop it off at your local Post Office. Dropping it off at a FedEx location will ensure a quicker transit time back to our facility.

FedEx SmartPost is currently experiencing shipping delays due to the Pandemic. Please allow 30 business days for your order to be received from the date it is shipped and an additional 3-5 business days for the return to be processed.

Gift Returns - Please click here to begin your gift return. Please have your PO# available which should be with your order. For questions or concerns on Gift Returns please contact our customer care team.

What if the product I purchased goes on sale the day after I purchased it?

Pricing Promise

If an item is purchased on marshwearclothing.com at full price and goes on sale within 30 days of original order date, we will honor the difference in the form of a one-time use voucher code that can be used on our site. This excludes all orders placed and/or promotions offered at any of our Retailers. For any questions or concerns regarding this policy please contact our Customer Service team here.

Can I return or exchange a Final Sale clothing item from marshwearclothing.com?

All sales are final on Final Sale products from marshwearclothing.com. Final Sale products cannot be returned for exchange, credit or refunds.

Sun Masks

For sanitary reasons all Sun Masks are Final Sale and cannot be returned or exchanged.

Can I keep the Free Gift with Purchase if I return the order?

Free gift with purchase Items must be sent back with your order if your return request is for a refund and is for ALL items originally ordered. If the Free Gift is not returned, the Product value will be deducted from the overall refund due. If you are requesting an exchange there is no need to send back the Free Gift.

Can I return or exchange any Marsh Wear clothing item purchased from a retail store or separate online site?

Unfortunately No. Please take care of any return or exchange issues at the same location you made your purchase.


PRODUCTS

Where Are Marsh Wear Clothing Products made?

We source from all over the world to maximize quality and value for our customers and take many factors into consideration with each production decision, but the goal is always the same — to create innovative products that stand the test of time.

What Size Should I Buy?

Our Size Charts vary per style catering to the active or classic fisher person. Find out what size you are by checking out our size chart here.


PRIVACY

How does Marsh Wear Clothing protect my privacy?

Your privacy matters to us and we take several safeguards to protect it. Read our Privacy Policy for more details.


CONTACT

How do I contact Marsh Wear Clothing?

We are available Monday through Friday, 7:00AM - 3:30PM PST.

*Excludes Holidays.

View our contact info.

Where do you source your clothing?

We unfortunately cannot provide that information in respect to our sources and suppliers.

For any further questions please feel free to contact customercare@marshwearclothing.com.

How do I locate the Marsh Wear Clothing dealer nearest to me?

Click here for our dealer locator.


SHIPPING

Shipping Rates

Expedited orders placed before 11am PT or 2pm ET are processed the same day. Ground orders are processed the following business day. Transit times exclude weekends and all major holidays

 

Rates for Continental USA & Alaska

METHOD RATE TRANSIT TIME
Ground $9.99 on orders up to $99.99 5 Business Days
Ground FREE On Orders $100 and up 5 Business Days
3 Day Select $14.99 3 Business Days
2 Day Air $19.99 2 Business Days
1 Day Air $39.99 1 Business Day
METHOD RATE TRANSIT TIME
Standard Shipping $15.00 1-7 Business Days
2 - Day Air $45.00 2-3 Business Days
1 - Day Air $65.00 1-2 Business Day

 

Rates for Guam & Puerto Rico

METHOD RATE TRANSIT TIME
Standard Shipping $15.00 1-7 Business Days

 

Free Shipping

Orders over $100 qualify for free shipping to the Continental USA. Free Shipping promo excludes Alaska, Hawaii, Puerto Rico and any order that includes an Over Sized Shipping Product and Digital Gift Card.

 

P.O. Box Orders

We no longer offer shipping to PO boxes on marshwearclothing.com, but you can contact Marsh Wear's customer service team for assistance. Express shipping excluded from PO boxes.

 

Taxes

We are required to collect local and state sales taxes on your total order, and on your shipping charges where applicable.